- Specially procured items will not be accepted for return irrespective of despatch date
- Per EU regulations customers have a 14 day cooling off period, returns must be notified to Reliance.ie within 14 days of receipt of goods.
- Returns must be notified by filling in the Request to Return form. Request to Return Goods
- Returns will only be accepted within 14 days of receipt of goods by customer.
- A Handling charge may be applied to all approved returns.
- Goods must be returned in good saleable condition and contained in original packaging.
- A Copy of the Authorised form must accompany the physical return of the goods.
- Refunds will be made via the method of payment you used to make your online purchase.
- Refunds will normally be processed within seven (7) days of receipt of the returned goods.